Challenge:
Evolve a Health Care Delivery System in India and develop
criteria for planning a tertiary care hospital. Advise on
clinical, technical, administrative and personnel-related
aspects of health care management.
Approach:
1.Carried out market research (with ORG - MARG) and identified
existing need gaps in Community Health Care delivery.
2. Evolved a new Health Care Delivery System integrating professional
American values (inputs from Harvard Medical International)
with Indian practice, cultural & financial variations.
3.Selected IT specifications from a range of Hospital Information
systems. Developed processes to introduce use of computers
by doctors in primary consultation .
4.Identified doctor's professional, financial, social aspirations
and evolved a system to provide these in a professionally
stimulating, scientific and ethical environment .
5.Evaluated various models of hospital design and architecture
and prepared guidelines for evaluating various equipment used
in medical establishments .
6.Prepared standardized processes to be applied in Max Health
Care units and evolved processes to involve the community
in health Activities.
Solution:
Business plan approved for implementation and roll out started
in October 2000.
Current status:
The organization has built significant brand value and has
been granted soft loans from the ADB for over Rs.100 Crores.
Ranjit Barthakur, Co-founder of Advent, is on their advisory
board.
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